We work with your insurance company to take the hassle out of your repair. We are a direct repair shop (DRS) for several major insurance companies. With a direct repair program Nortown Collision writes an estimate to repair your vehicle and upload it directly to the insurance company via the Internet. There is no waiting for an adjuster to come look at your vehicle. The insurance company pays us directly—you pay only the deductible (if any). This simplifies the handling of your claim and minimizes your involvement with the insurance carrier.